SHIPPING INFO

At The LaRosa, we are committed to providing a smooth, transparent, and reliable shopping experience. Please review our shipping information, processing times, and delivery estimates before placing your order.

Order Processing Time

All orders require approximately 3–5 business days for processing before shipment.

Processing time includes:

• Order confirmation
• Product preparation
• Quality inspection
• Packaging
• Shipment arrangement

Please note that processing time does not include weekends or public holidays.

United States Shipping

We currently provide shipping services within the United States.

Standard Shipping

• Orders $0.00–$44.99: $12.99 shipping fee
• Orders $45.00 and above: Free shipping
• Processing time: 3–5 business days
• Estimated transit time: 7–10 business days after shipment

Express Shipping

• Orders $0.00–$120.00: $40.00 shipping fee
• Orders $121.00 and above: $60.00 shipping fee
• Processing time: 3–5 business days
• Estimated transit time: 3–5 business days after shipment

Total Estimated Delivery Time = Processing Time + Transit Time

For example:

• Standard Shipping: approximately 10–15 business days total (3–5 business days processing + 7–10 business days transit)
• Express Shipping: approximately 6–10 business days total (3–5 business days processing + 3–5 business days transit)

International Shipping

We currently offer international shipping to eligible countries and regions outside the United States.

For international orders:

• Orders $0.00–$44.99: $12.99 shipping fee
• Orders $45.00 and above: Free shipping
• Processing time: 3–5 business days
• Estimated transit time: 7–10 business days after shipment

Total estimated delivery time includes both processing time and shipping transit time.

Please note that international delivery times may vary depending on the destination country, customs clearance procedures, local delivery conditions, and carrier availability.

Available shipping methods and final shipping charges will be displayed at checkout before payment.

Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges required by the destination country or local authorities.

Shipping Carriers

Orders may be shipped using reliable carriers, including:

• USPS
• UPS
• FedEx
• DHL
• Other local delivery partners

The selected carrier may vary depending on the destination, package size, shipping method, and availability.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 24–72 hours for tracking information to become active after shipment.

You can track your order here:

Track Your Order

Customs Duties & Taxes

Product prices and shipping fees do not include customs duties, import taxes, brokerage fees, or other charges that may be required by local authorities.

Customers are responsible for any applicable customs fees, duties, taxes, or related charges.

Shipping Restrictions

Shipping may not be available for certain locations, including:

• P.O. Boxes
• APO/FPO addresses
• Remote delivery areas
• Restricted or unavailable regions

If we are unable to ship to your address, our customer service team will contact you by email.

Delivery Delays

We make every effort to deliver orders within the estimated timeframe. However, delays may occasionally occur due to circumstances beyond our control, including:

• Incorrect or incomplete shipping information
• Carrier delays
• Severe weather conditions
• Customs processing
• Public holidays
• Peak shopping periods

Please ensure your shipping address is complete and accurate before submitting your order.

Need Help?

If you have any questions about your shipment, tracking information, or delivery status, please contact our customer service team:

Email: support@thelarosa.com

Thank you for choosing The LaRosa. We appreciate your patience and support.

Company Name: Changzhou Beifuta E-Commerce Co., Ltd.

The LaRosa is a brand store under Changzhou Beifuta E-Commerce Co., Ltd. Company, specializing in premium footwear, handbags, and fashion accessories for both women and men. We are dedicated to providing stylish, comfortable, and versatile designs that combine modern aesthetics with everyday practicality.

Business details

The LaRosa

Address: Unit K058, Innovation Building, No.213 Yulong South Road

Zhonglou Economic Development Zone

ChangZhou JiangSu 213000 China

Customer service contact:

The LaRosa

Website: https://thelarosa.com/

Email: support@thelarosa.com

Phone: +8613196774575