Privacy Policy

This Privacy Policy describes how The LaRosa (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from thelarosa.com.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

When you visit our website, place an order, create an account, contact us, or interact with our services, we may collect certain personal information from you.

This information may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Payment-related information
• Account login details
• IP address
• Browser and device information
• Shopping preferences
• Communication history with our customer service team

We collect this information to process your orders, provide customer support, improve your shopping experience, and communicate with you about your purchases.

Payment Information

When you place an order, your payment information is processed securely through third-party payment providers. We do not directly store your full credit card number, credit card security code, or full payment credentials on our servers.

Payment providers may collect and process your payment information according to their own privacy and security policies.

How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders
• To arrange shipping and delivery
• To provide order updates and tracking information
• To respond to customer service inquiries
• To process returns, exchanges, refunds, or order issues
• To improve our website, products, and services
• To personalize your shopping experience
• To prevent fraud and protect website security
• To send promotional emails, if you have subscribed or agreed to receive them
• To comply with legal, tax, accounting, or regulatory obligations

We will not use your phone number for marketing purposes unless required by law or with your consent. We may use your phone number only when necessary for order-related matters, delivery issues, or customer support.

Email Marketing

If you choose to subscribe to our email list or agree to receive marketing communications, we may send you emails about new arrivals, promotions, special offers, and brand updates.

You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our marketing emails or by contacting us at support@thelarosa.com.

Even if you unsubscribe from marketing emails, we may still contact you regarding your orders, transactions, returns, exchanges, refunds, or customer service inquiries.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Remember items in your shopping cart
• Save your preferences
• Understand how visitors use our website
• Improve website performance
• Personalize content and product recommendations
• Measure the effectiveness of marketing campaigns

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Automatically Collected Information

When you visit thelarosa.com, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring website or search terms
• Shopping behavior on our website

This information helps us understand how customers use our website, improve the shopping experience, monitor website performance, and protect against fraud or unauthorized activity.

Sharing Your Information

We do not sell your personal information.

We may share necessary personal information with trusted third-party service providers who help us operate our business, including:

• Payment processors
• Shipping and delivery partners
• Order fulfillment providers
• Email and marketing service providers
• Customer support tools
• Website hosting and analytics providers
• Fraud prevention and security partners

These service providers are only permitted to use your information as necessary to provide services to us.

We may also disclose personal information if required to do so by law, legal process, government request, or to protect the rights, safety, and property of The LaRosa, our customers, or others.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Our website uses secure technologies, including SSL encryption, to help protect information transmitted during the checkout process.

However, no method of transmission over the Internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill your orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When your personal information is no longer needed, we will securely delete, anonymize, or restrict access to it where appropriate.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us at support@thelarosa.com, and we will take appropriate steps to delete such information.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Restrict or object to certain data processing
• Request more information about how your data is used

To submit a privacy-related request, please contact us at support@thelarosa.com.

For security purposes, we may need to verify your identity before processing certain requests.

International Customers

If you access our website from outside the country where our business or service providers operate, your information may be transferred, stored, or processed in other countries.

By using our website, you understand that your information may be processed in countries where privacy laws may differ from those in your location.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website operations, legal requirements, or privacy practices.

Any updates will be posted on this page. The updated policy will take effect once it is published on our website.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

The LaRosa
Website: thelarosa.com
Email: support@thelarosa.com