Shipping Info

At The LaRosa, we are committed to providing a smooth, transparent, and reliable shopping experience. Please review our shipping rates and estimated delivery times below before placing your order.

Order Processing Time

All orders require approximately 3–5 business days for processing before shipment.

Processing time includes order confirmation, quality checks, packaging, and preparation for dispatch. Weekends and public holidays are not included in business days.

United States Shipping

We currently offer the following shipping options for orders delivered within the United States:

Standard Shipping

  • Orders $0.00–$44.99: $12.99 shipping

  • Orders $45.00 and over: FREE shipping

  • Estimated transit time: 7–10 business days after shipment

Expedited Shipping

  • Orders $0.00–$120.00: $40.00

  • Orders $121.00 and over: $60.00

  • Estimated transit time: 3–5 business days after shipment

Please note that transit time begins after your order has completed the 3–5 business day processing period.

Total Estimated Delivery Time = Processing Time + Transit Time

International Shipping

For eligible destinations outside the United States, the following standard shipping rates may apply:

  • Orders $0.00–$44.99: $12.99 shipping

  • Orders $45.00 and over: FREE shipping

  • Estimated transit time: 7–10 business days after shipment

Shipping availability may vary depending on the destination country or region. The available shipping method and final shipping charge will always be displayed at checkout before payment.

Some countries or regions may not currently be available for delivery.

Customs, Duties & Taxes

Product prices do not include taxes.

Applicable taxes, if required, will be calculated at checkout.

International orders may also be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country or local authorities.

These additional charges, if applicable, are the responsibility of the customer and are not included in the product price or shipping fee.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow approximately 3–5 business days for tracking information to begin updating after shipment. This may occur during the initial logistics transfer, carrier processing, or sorting stage.

You may track your order here:

https://thelarosa.com/pages/track-your-order

Shipping Restrictions

Standard or expedited shipping may not be available for certain locations, including:

  • P.O. Boxes

  • APO/FPO addresses

  • Hawaii

  • British Virgin Islands

  • U.S. Outlying Islands

  • Certain remote or restricted delivery areas

If we are unable to ship to your address, we will contact you by email.

Delivery Delays

We make every effort to deliver orders within the estimated timeframe. However, delays may occasionally occur due to circumstances beyond our control, including:

  • Invalid or incomplete shipping addresses

  • Customs clearance

  • Carrier delays

  • Severe weather

  • Public holidays

  • High-volume shipping periods

  • Remote delivery locations

Please make sure your shipping address is complete and accurate before submitting your order.

Shipping rates and available shipping methods shown at checkout are based on your order value and delivery destination.

Need Help?

If you have any questions about your shipment, tracking information, or delivery status, please contact our customer service team.

Email: support@thelarosa.com

We appreciate your patience and understanding as we work to deliver your order safely and securely.

Thank you for choosing The LaRosa.

CompanyInformation:
CompanyName: HONG KONGINNORI INFORMATION TECHNOLOGY CO., LIMITED
AddreSS:ROOM 1,16/F EMPRESSPLAZA17-19 CHATHAM ROAD SOUTH TSIM SHA TSUI HK
Email: support@thelarosa.com